Ryo Osari

A Chronicle of Growth: My Professional and Personal Milestones

August 2023
Current
Customer Success | Wheelhouse

Remote, Full time - San Francisco, USA | https://www.usewheelhouse.com/

• Provide timely technical support and troubleshooting.
• Coordinate with other departments for issue resolution.
• Assist customers in achieving goals and objectives using Wheelhouse.
• Internal documents adjuster.
• Intercom, managing all of the Help Center articles.
• Hosts the Basic Webinar
• Basic revenue management.

February 2023 - November 2023
10 Months
Airbnb Host/Vacation Rental Co-Owner

Hybrid, Full time - Bali, Indonesia

• Vacation Rental Manager for a 3BR/1BA property, specializing in Airbnb bookings
• Provides consultancy services for a property in Canggu, Bali
• Expertise in designing, decorating, and furnishing properties with a minimalist theme within budget constraints
• Proficient in adjusting rates, managing availabilities, and facilitating special offers and refunds
• Listed properties on prominent online booking platforms including Airbnb, Booking.com, Agoda, and Tiket.com
• Increased property visibility, expanded audience reach, and boosted bookings by diversifying listing channels

August 2017 - September 2017
2 Months
Engagé Volontaire

On-Site, Volunteer - Aubagne, France

A volunteer for the French Foreign Legion.

January 2015
Current
Founder | PT. Avidity Indonesia Digital

On-Site, Full time - Indonesia | https://avidityid.com/

• Increased gross profit of up to 7500% since January 2015 to 2019.
• Negotiations to customers and distributors to increase profit margin average of 60%.
• Market research and analysis to come up with new products to sell.
• Manage and track product inventory.
• Plan and execute marketing strategies to increase sales or reach minimum quotas every month.
• Created product descriptions and take photography to display professional listings.
• After sales services to gain new and maintain loyal customers.
• Sold over 20.000+ products with personal oversight to maintain high quality control.

July 2014 - September 2014
3 Months
Scuba Diving Assistant Instructor | PADI

On-Site, Internship - Bali, Indonesia

• Planning multiple dives.
• Lead underwater and handle critical situations during the dive.
• Science of Diving; understand facts to be aware of from both as a diving personnel and marine wildlife.
• Underwater navigation.
• Customer service; from administration to helping clients with their equipment.

March 2011 - August 2011
6 Months
Sales Agent | Tiens

On-Site, Freelance - Indonesia

Direct Sales and Marketing:
• Anchoring.
• Business planning.
• Comprehend sales and marketing strategies.
• Clustering to close deals.
• Customer service.
• Priming.

October 2003 - May 2007
3 Years, 8 Months
Karate Assistant Instructor | INKAI

On-Site, Volunteer - Jakarta, Indonesia

• Lead in warming up.
• Supervise student's movements, positions and stances.
• Assist teaching in Kata
• Role model for basic & advanced moves, and sparring

My Projects

Avidityid.com
Kaggle Portfolio
GitHub

Skills

Soft Skills
Adaptability
Communication
Conflict Resolution
Critical Thinking
Decision-Making
IQ (Intelligence Quotient)
Leadership
Work Ethic
Creativity
EQ (Emotional Intelligence)
Teamwork
Time Management
Problem-Solving
Stress Management
Empathy
Interpersonal Skills
Technical Skills
IT Support
Data Analysis
Cybersecurity
Network Administration
Web Development
Cryptocurrency
PostgreSQL
Programming (Python, JavaScript, Java)
System Administration
Cloud Computing (AWS, Azure)
DevOps
Docker
Machine Learning
Software Development
Version Control (Git)
Professional Skills
Customer Success
Human Resources
Marketing
Negotiation
Public Speaking
Sales
Analytics
Business Development
Financial Analysis
Risk Management
Strategic Planning
Supply Chain Management
Project Management
Operations Management
Quality Assurance
Creative Skills
Smartphone Photography
Creative Problem Solving
Graphic Design
Content Creation
UX/UI Design
Video Editing
Animation
Creative Writing
Illustration
Web Design
Branding
Digital Marketing
Copywriting
Social Media Management
Interior Design
Product Design
Calligraphy
Music Production
Fashion Design
Game Design

Skills are Evaluated using a Custom GPT made by me.